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Firstly, thank you for being our customer, one of the many we have been proud to serve since way back in 1987 when we began this company from a small 2 person store on Brisbane’s Bayside.
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We are still a private organisation that includes 2 companies; TradeTools Pty Ltd & TradeTools Regional Pty Ltd. TradeTools Regional Pty Ltd is our second company created some years ago to primarily reward sales staff that had served at TradeTools for a full 10 years or more. These people have been granted full shares in 'Regional'; which now totally owns some of the TradeTools stores that you may visit. So, don't be surprised if you are served by a shareholder of which there are now over 30 of us throughout TradeTools! This ethos is probably one important reason why you see so many long serving familiar faces throughout all of our TradeTools stores, something that we are justly proud of &, we are told, a major indicator of a properly run, prosperous & very solid business.
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We have the broad philosophy of always attempting to be the best industrial tool company anywhere in Australia! We have always realised that this aim comprises many important elements including a genuine respect for customers, suppliers & staff in equal measure. We build upon this by attempting to offer the deepest collection of industrial tool products available anywhere, at prices that make our competition all but irrelevant! The bulk of our profits have always been reinvested back into our business to the extent that we have never used any loan or overdraft facilities of any sort, plus we own outright most of our store buildings & infrastructure. This very hard won low overhead structure reflects back in us being able to attract, afford & keep the best professional staff in our field whilst still staying famously competitive & innovative. We are the absolute opposite of too many modern companies that have a top heavy & expensive overhead structure lording over an underpaid staff base where poor service & rich pricing seems, all too often, to be the accepted norm!
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You will see many products at TradeTools that are totally unavailable through any other company. In some cases we have helped develop these products from scratch, in fact we manufacture in Queensland many of our air compressors under the now famous Renegade Industrial brand. We also directly import hundreds of containers each year comprising all forms of machinery, industrial power tools & hand tools plus a huge range of accessories & consumables. TradeTools are also the warranty agents for everything that we sell so, in most cases, we can decide & act within a very short space of time should you ever have a problem with anything sourced from us. We absolutely believe in genuine, ethical, old fashioned service combined with proper in depth knowledge covering the full breadth of our range. And there is no other tool company anywhere that offers anything like the massive range of tool products in which we proudly specialise, in fact it is quite accurate to state that we are unaware of any other company quite like TradeTools anywhere else in Australia!
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My family have been in the tool industry since 1948. My father created the tool company Glenfords which we sold out of many years ago & some of the original staff members from that early company are now working shareholders within TradeTools. Most importantly, all of us here at TradeTools never fail to greatly value your custom & we hope to be able to continue to serve you for still many more years into the future.
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Thank you!
Greg Ford
Director & Founder
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